Ceasing the operation of Kawasaki Probiking has created a major cause of headache for the customers
The latest news regarding the split of Kawasaki and Bajaj alliance in India had already upset few Kawasaki customers of the country. As we all know, the Japanese had a long term relationship with the Indian brand for over a decade. However, this alliance came to an end from 1st of April 2017. When they were in the tie-up, Bajaj had the full authority of selling and servicing of Kawasaki bikes in India.
After bagging a healthy share of KTM AG, Bajaj is focusing their market growth in and around the KTM bikes. Moreover, they are about to cease the operations of Probiking Stores in the country which deals with Kawasaki CKD models like Ninja 250, 300, 650 and Z250. From now on, these stores will only handle KTM bikes. These stores had also served as the service points of Kawasaki bikes, now has to rely on India Kawasaki Motors for spare parts and to get service. However, this had escalated the tensions of Ninja 250, 300, 650 and Z250 customers of the non-metro cities of the country, who have to approach an authorized Kawasaki dealerships which is only 10-15 in the country. It is even difficult for a Tier 2 & 3 Kawasaki CKD motorcycle customers to get your vehicle serviced on time. Sourcing spare parts for such Kawasaki will take a whole lot of time than past days. It will be nightmare for both the customers and technicians of the Kawasaki to find a service outlet and fixing the bikes in optimum time respectively.
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