Help and Support

Payment Related

Q. I am not able to make Online Payment. Are there any other options?
Please visit Offline Payments Page.

Account Related

Q. How can I verify my mobile number?
Please visit Mobile number verification page.
Q. How can I change my mobile number?
Please visit Edit Profile page. Make the desired changes and click on Update. Please remember to go through the mobile no verification process as it is very important for further transactions.
Q. I forgot my password. How can I get a new password?
To get a new password, visit Get a New Password page. A new password will be generated and will be sent to your email id.
Q. How can I change my password?
To change your password, visit Change Password page.
Q. How can I change my email id?
Visit Change Email page.
Q. How can I change my contact name and current location?
Please visit Edit Profile page. Make the desired changes and click on Update. Please note that the changes you make will be updated through out the site.
Q. How can I completely delete my account?
Right now there is no option to completely delete your account. You can however delete all the ads posted in this website. Once you delete the ads posted by you, your contact information will be hidden and no one can contact you through phone or email.

Bike Seller Related

Q. What is the fastest way to sell my bike through Bikes4Sale?
Q. I have sold my bike. Still I am getting enquiries through email and phone calls.
If you have sold your bike, please delete it from Bikes4Sale. You can do that by logging into My Account and clicking on the Delete Button.
Q. How can I add more photos of my bike?
Go to My Account. Click on Add Photos to upload the new photos.
Q. How can I edit my bike details?
Go to My Account. Click on Add Details to edit the details of your bike.
Q. How can I see all the messages received from buyers?
Please login and visit My Messages page.
Q. How can I get refund of my listing fee?
Refund request can be submitted only after 2 weeks from the date of payment. To get a refund of your listing fee, visit Request a Refund page.

Other Questions

Q. I am a buyer. How can I see all the messages I have sent to sellers?
Please login and visit Expressed Interest page.
Q. From where can I download Vehicle Sale Certificates?
Q. I am not receiving any emails from Bikes4Sale.
The emails may have gone to your spam folder. Check your spam and bulk folder and add Bikes4Sale email addresses to your contacts list.

Sometimes, some email service providers have problems with delivering mails from Bikes4Sale. If you have added your bike to Bikes4Sale and is not receiving emails, you can see all the inquiries by logging to My Account. If you are not receiving your new password, please send us an email and we will send you the new password.
Q. Your service was really good. How can I write a testimonial?
You can write a testimonial in the feedbacks section.

RTO, Ownership Transfer, NOC Related Doubts

Q. I have some doubts regarding RTO services.
Please visit the RTO Support Page.

Bike Finance Related Doubts

Q. I have some doubts regarding the Bike Loan Facility.
Please visit the Bike Finance Support Page.

Complaints and Mistakes

Q. I am not a registered member of this site. But someone else has given my mobile number and details in this site. How can I remove that?
Please send us an email. We will remove the details as soon as possible.
Q. I have found some mistakes in the site.
Please send us an email with the error details.
Q. I have some other questions.