Extended Warranty Plans & Terms and Conditions

Warranty Service Provider

Warranty is provided by Extended Warranty India Pvt. Ltd.

Engine & Transmission Warranty Coverage

The following parts are covered under warranty.
  1. Cylinder Head: Cylinder head & Head Cover, Tappet cover, Camshaft & Camshaft holder, Rocker Arm & rocker, Bearing, Rocker arm shaft, Inlet & exhaust Valve, Valve guide
  2. Cam Chain/ Tension: Cam sprocket, Cam chain, Tensioner, Lifter.
  3. Cylinder : Cylinder block piston assembly/ Child parts.
  4. Oil Pump: Oil pump assembly.
  5. Generator: Magneto Assembly, Stator comp.
  6. Crankcase: Crankcase LH & RH.
  7. Crankshaft/Piston: Crankshaft, Gear primary drive & Roller bearing.
  8. Transmission: Mainshaft & Counter shaft, Gear on mainshaft & Countershaft, Set of bearings.

Comprehensive Warranty Coverage

The following parts are covered under warranty.
  1. Cylinder Head: Cylinder head & Head Cover, Tappet cover, Camshaft & Camshaft holder, Rocker Arm & rocker, Bearing, Rocker arm shaft, Inlet & exhaust Valve, Valve guide
  2. Cam Chain/ Tension: Cam sprocket, Cam chain, Tensioner, Lifter.
  3. Cylinder : Cylinder block piston assembly/ Child parts.
  4. Oil Pump: Oil pump assembly.
  5. Generator: Magneto Assembly, Stator comp.
  6. Crankcase: Crankcase LH & RH.
  7. Crankshaft/Piston: Crankshaft, Gear primary drive & Roller bearing.
  8. Transmission: Mainshaft & Counter shaft, Gear on mainshaft & Countershaft, Set of bearings.
  9. Gearshift Drum: Fork, Shaft, Drum, Stopper & Springs.
  10. Kick Starter Spindle: Ratchet, Gear kick starter, Pinion & Kick shaft (Spindle)
  11. Front Brake: Cylinder sub assembly, cliper sub assembly
  12. Others: Fuel cock, Gauge Fuel, CDI unit, Ignition Coil, Rectifier comp. Regulator, Power relay.

Exclusions: Extended Warranty Shall Not Apply To

  1. Normal maintenance service required including without limitation oil and fluid changes, headlight alignment, fastener re-tightening, wheel balancing, wheel alignment, carburettor adjustments, ignition timing and valve clearance or such other adjustments.
  2. Normal wear and tear components that is, Bulbs, Fasteners / Shims / Washers, Oil Seal, Rubbers/Plastic or Glass Components, Gaskets, Rubber tubes & hoses, Spark Plug, All burnt & tampered parts, Oil filter, Air filter, Tire, Tube, Brake Shoe/Pad, Brake Drum, Seat, Locks, Luggage Box, Winker Bulbs, Head light & Tail light Assy., Battery, Tools, Labels & Emblems, Inner Box & Sari step.
  3. All those parts, which are not mentioned in the Parts Covered List.
  4. If recommended Engine Oil / Lubricants are not used or if they are not replaced at the recommended interval.
  5. Parts of the two wheeler that have been subjected to Misuse, Accident, Negligence.
  6. Treatment or which have been used in conjunction with parts and equipment not manufactured or recommended for use by respective manufacturer and such use prematurely affects the performance and reliability of the two wheeler.
  7. Parts of the two wheeler that have been altered or modified or replaced in unauthorized manner, and which affects its performance and reliability.
  8. Premature wear of Engine parts such as cylinder, piston, valves, and bearings due to adulteration of petrol / fuel.
  9. The two wheeler that has not been serviced at authorized Dealer / Service Center as per the service schedule or which have not been operated or maintained in accordance with instructions mentioned in the owner's manual.
  10. The two wheeler used for a competition or race and/or for attempting to set up any kind of record.
  11. Any natural wear and tear including without limitation ageing etc.
  12. Insignificant defects, which do not affect the functions of the two-wheeler including without limitations, sound vibration and fluid seepage.
  13. Any two-wheeler on which parts or accessories not approved by respective manufacturer has been used.
  14. Any repair or replacement required as a result of accident or collision damage.
  15. Warranty shall cease to operate in case of an accident on parts affected by the accident.

Terms & Conditions

  1. Vehicles, which are up to 7 years old or run less than 70,000 km from the date of first sale, are eligible for this warranty product and the vehicle sale invoice shall be the conclusive proof of same.
  2. Two wheeler owned, temporarily or otherwise, by a business formed for the purpose of selling or servicing motor vehicles are excluded.
  3. Warranty has no surrender value, no refund of cost is available, and it cannot be cancelled.
  4. Services must be completed at the correct time/s and mileage/s. The beneficiary must retain all the service invoices and relevant receipts. Failure to service the vehicle in accordance with the recommended service schedule will render the Warranty invalid.
  5. The mileage quoted in no way guarantees the true distances covered by vehicle and is indicated only as a guide to when servicing is due. Failure to maintain the odometer, mileage recorder in working order or disconnecting it or tampering with it will invalidate Warranty.
  6. No liability will be accepted for damage caused by neglect, corrosion, intrusion of foreign or deleterious matter, lack of servicing, overheating, freezing or abuse by the continued use of vehicle after a fault has become evident or for consequential loss on the failure of parts not covered by Warranty.
  7. No liability will be accepted for any failure due to wear and tear, components incorrectly fitted, or faulty or defective at the time of sale, or faulty manufacture/design and alterations/modifications from the aufacturer’s specification.
  8. If it shall be established following the receipt of the claim that the conditions of Warranty as laid down have not been fully complied with, then it is hereby expressly agreed and declared that the Extended Warranty Dealer / Franchise shall be released from all liability for that particular claim. 10. All Disputes / differences regarding claim settlement, arising for whatsoever reason shall be subject to jurisdiction of Delhi courts only.

Servicing Requirements

  1. In order to maintain the validity of this warranty, the vehicle must be serviced at EWI Authorized Service Point or OEM Authorized Service Point in accordance with the recommendations as mentioned in the booklet.
    1st Paid Service - Within 3 months or 3,000 kms (whichever is earlier) from the date of purchase of Warranty
    2nd Paid Service - Within 6 months or 6,000 kms (whichever is earlier) from the date of purchase of Warranty.
    3rd Paid Service - Within 9 months or 9,000 kms (whichever is earlier) from the date of purchase of Warranty.
    4th Paid Service - Within 12 months or 12,000 kms (whichever is earlier) from the date of purchase of Warranty.
    Note: Paid Service must consist of - Changing Engine Oil & Filter Checking Oil levels in Gear Box and Differential, Coolant level and Top Up where necessary
  2. Service Relaxation: Service effected following more than 500 kms or 30 days from the recommended service interval shall invalidate this warranty. This allowance is to facilitate the vehicle owner to make sure services are completed at correct intervals.
  3. The owner must retain all the detailed servicing bills supplied by Authorized Service Point.
  4. The servicing record shall be completed by Authorized Service Point when services are completed and the record shall be retained by the owner as approved, in event of the claim.
  5. The owner shall effect at his cost, all modifications and repairs necessary to avoid a claim, if a claim is likely to occur in the absence of the above.
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